Order Hotline: kingyu@boerchina.net Monday to Friday 09:00-17:30
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Terms of Sale

The Customer is obligated to comply with the following transaction terms while accepting the order and delivery of the goods. Before you place an order with Bohr or accept delivery from Bohr, please read the following terms carefully:

1. The price of the goods ordered is subject to the Bohr online price at the time of your order.

2. Please fill in your real name, shipping address and contact information clearly and accurately. Bohr will not be liable for any delay or inability to deliver an order due to:

A) The customer provides incorrect information and incomplete address;
B) the costs and related consequences of repeated delivery caused by the delivery of the goods without a signature;
C) Force majeure, such as: natural disasters, traffic martial law, sudden war, etc. 

3. Inspect the goods

A) At the time of delivery, the customer shall check whether the whole outer packing of the product (that is, the large packing) is intact and firm. When receiving the product, the customer finds the lack, damage, contamination, abnormity, etc., or there are other situations that do not comply with the provisions of laws and regulations, should be reported to Bohr on the spot. Otherwise, it is deemed that the customer has recognized the overall FCL outer packaging (that is, bulky packaging) of the products provided by Bohr. The customer put forward after receiving the goods, Bohr does not recognize.
B) The customer shall, within three days after receipt of the goods, inspect the inner packaging for lack, damage, contamination, abnormities, etc., and notify Bohr immediately if such a situation exists. Failure to submit the product within the time limit shall be deemed as qualified. Bohr will deal with it as the case may be.

4. Security: Whether you order goods by phone or online, we will ensure the security of transaction information

5. Privacy: Bohr respects your right to privacy, and under no circumstances will we sell or disclose your personal and order information to any third party (except for access by national judicial authorities). All customer information we receive on the website or by telephone is used only to process your relevant order.

6. Disclaimer: If the Bohr sales system crashes or cannot be used normally due to force majeure or other reasons beyond Bohr's control, resulting in the failure to complete online transactions or the loss of relevant information, records, etc., Bohr will assist as reasonably as possible to deal with the aftermath and strive to protect customers from economic losses.